The Privacy Policy is designed to explain how Finstride Technologies Private Limited “we”, “Finstride”? deal with User’s personal information when the User use any Finstride’s game or service. We are committed to protecting User’s privacy. We will never sell or otherwise pass on User’s privacy information to a third party without User’s consent besides when it is required to provide User the service User is using. Finstride is required to use the personal data of all the Users in accordance with the applicable laws of the land where the games are being played by the Users.
When the User uses any Finstride’s game or service, the User is authorizing Finstride to access certain information of the User. The information we collect is to provide and improve our services and to fulfill User’s requirement. In each case, we will collect, store, and use the information User have provided according to this Privacy Policy. This includes User’s name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information User has set to public on User’s Facebook.
– When User uses any Finstride’s game or service through a social network account such as Facebook, Apple, etc. User is authorizing us to access certain information from User’s profile for that site according to the privacy settings established at the SNS by the User and the User’s friends such as User’s name, address, phone number, etc. which the SNS could provide to us through the SNS Application Programming Interface (“API”).
– When the User uses any Finstride’s game or service directly we may collect and store User information such as registration data, email address, and any other information that the User has provided on User’s profile.
-When users access Finstride’s games on Mobile Devices, we may collect information about their devices and carriers, such as their MAC Address, IP Address, geolocation, telephone number, account information associated with their device, country, or other information they provide.
– If the User purchases a license to use in-game virtual items directly from any Finstride’s game, we will collect the billing and financial information necessary to process User’s charges, which may include User’s postal and e-mail addresses. Finstride may also receive the billing and payment information that the User provides when User purchase order is processed by another party, such as Facebook (for Facebook Credits) or Apple (for purchases on iOS devices). Our terms of service explain our policies and terms relevant to our charges and billing practices. Please note that purchases of third party credits or currencies like Facebook Credits may also be subject to additional policies. We do not store the credit card information.
– When the User uses any Finstride’s game or service, we collect certain technical information in order to (i) analyze the usage of our sites and services; (ii) provide a more personalized experience; and (iii) manage advertising. We and service providers acting on our behalf, use Log Files and tracking technologies to collect and analyze certain types of technical information, including cookies, IP addresses, device type, device identifiers, browser types, browser language, referring and exit pages, and URLs, platform type, the number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, game state and the date and time of activity on our websites or games, and other similar information. In some cases, we will associate this information with User’s ID number for our internal use.
We collect the following categories of your personal information and may sell it to third parties: identifiers, commercial information, internet or other electronic network activity information, geolocation data, and inferences drawn from these categories.
Only Finstride has right to the information. We will never sell or otherwise pass on User’s privacy information to a third party without User’s consent. We may use the information to notify User of important announcements regarding our software developments, software upgrades, special offers, to solicit User’s feedback and input and to provide User the application/software support. If User do not want to receive any announcement from us, User may manage notifications from User app. User can also ask to be excluded from such announcements by sending us email to this effect. In addition, we may use User Information in a form that is not personally identifiable to help us in analyzing various aspects of user behavior for the purpose of improving our services.
User can terminate User’s account at any time which will remove User’s profile and other personal information from view. However, some information may be necessary for providing User our services and support. In that event we may not be able to provide User one or more of our services that User is using.
In Finstride social games, we do not delete the past game results or records even if User deletes application from User phone or do not join again. Finstride will take reasonable steps to protect User’s personal information from loss, misuse, unauthorized access, disclosure or unauthorized alteration. By downloading any Finstride software or creating an account or accessing or using the service User accepts and agrees to be bound by these terms of service.
Exceptions to Restriction in Disclosure of Information or Account Information
User understand and agree that we may be required to disclose any Information or Account Information by a competent legal authority or that we may voluntarily choose to disclose any such Information or Account Information under reasonable belief that this is necessary for any lawful purpose. We will be under no legal obligation to either inform User about the presence of such request or contest such a request for Information or Account Information whatsoever.
The User understands and accepts that downloading the game of Finstride is the action of the User on his/her own consent, and they shall assume responsibility for system damage, data lost and any other risks. Finstride and its affiliates assume no responsibility for any direct, indirect, incidental, special and consequential damages and risks arising from using or failing to use Finstride’ s game under any circumstances.
Subject to User’s compliance with terms of service, Finstride grants Users a revocable, non-exclusive limited license to access and use the services. This license is non-transferable. User agree to use the service for User own non-commercial purposes. Users play some Finstride social games to win chips. Users do not play with real money. The chips User lose or win have no value in real money. At times User may “earn” or “buy or purchase” virtual in-game items. These virtual items do not refer to any credit balance of real currency or its equivalent. Finstride reserves the right to terminate the license of any user without giving any reason. If Finstride believes that a user has acquired chips from unauthorized sources and from sources that violate the terms of the service, it has right to take away all or a part of the total chips with the user.
The Users agree and acknowledge that the right, title and interest over the intellectual property rights over the game and related software shall be sole owned by Finstride. If the User involves with any infringement act, Finstride has the right to terminate the services of the user and take appropriate actions under the applicable laws for infringement of such intellectual property rights of Finstride.
Downloading the game by Finstride is free. Finstride gives User free chips to begin with and regularly. This gives User limited license to play our games. If User do not lose all User free chips, User can play games for unlimited period. If User lose User free chips, User can not play any more. However, User have option to buy chips and join the game. Remember that the chips User buy and win have no value in the real currency. These chips are not transferable and we do not offer refunds.
By accepting to use the application, User fully understand and agree that User can lose chips because of many reasons beside lose the game. Some of the reasons are client’s data connection, Internet connection, improper behaviour of the client , Finstride server problem, sudden increase in traffic, someone else using User account or User account is hacked and many more.
Finstride is not liable for any loss of chips due to functioning as well as malfunctioning of its severs and software. Winning or not chiefly depends upon the random cards User get. When User download issued game by Finstride, Users accept and agree to play it only for fun and entertainment and Finstride is not liable for any damage or loss or what so ever.
Failure to follow restrictions or terms of service can get User account suspended, hacked or permanently banned. Please read the following restrictions which applies to use of the service:
We recommend that minors over the age of 13 and below the age of 18 shall ask their parents for permission before sending any information about themselves to anyone over the Internet. User must not use the service if User are under the age of 13. User must deny anyone under 13 to use User account. User are fully responsible for any unauthorized use of the service including not limited to the use of credit card or any payment by any method.
Information that threatens the unity, integrity, defence, security or sovereignty of counties where the games are played by the User, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
Finstride reserves the right to terminate the license of any user.
If any provision set forth in this Privacy Policy is held invalid, in part or in whole, it shall not prejudice the validity of the remaining provisions of this Privacy Policy.
The validity, performance, interpretation and dispute settlement of this Privacy Policy and any non-contractual obligations arising out of or in connection with it shall be governed by the laws of countries where the games are being played by the Users;
Any dispute arising out of the content or enforcement of this Privacy Policy shall first be settled by the concerned parties through friendly consultation. If the aforesaid dispute cannot be resolved by the parties within 30 (thirty) days of such dispute arising, then the dispute shall be resolved by way of arbitration pursuant to the provisions of the applicable laws of the host country where the games are being played.
The seat and venue of the arbitration shall be at the place where the registered office of Finstride is situated. Subject to aforesaid arbitration provisions, either party may initiate a lawsuit over such dispute in the relevant Court with jurisdiction at the place where the registered office of Finstride is situated.
The terms of this service govern the relationship between the User and Finstride (“We”) regarding User’s use of any Finstride’s game or service, (“Privacy Policy”). Please read this Privacy Policy carefully, and if the User has any question, feel free to contact Finstride. Finstride reserves the right to edit these terms of service and policies at any time. We hope that the User can peruse the changes periodically. The User is required to review and accept or don’t accept this Privacy Policy (minors i.e. User below the age of 18 years, shall review and perform this Privacy Policy accompanied by a legal guardian, if the minor exercises and performs the rights and obligations under this Privacy Policy, it shall be deemed that the minor has obtained the approval of the legal guardian). Unless the User accepts the terms of this Privacy Policy, the User is not entitled to use the relevant products and services under this Privacy Policy. The User’s registration and use shall be deemed that the User has accepted this Privacy Policy and agreed to be bound by the terms of this Privacy Policy.
We may share information as provided by You and data concerning Your usage of the Services and participation in the Contests with Our affiliates and group entities to enable them to reach out to you in relation to the products and/or services offered by them. We may also share such information with third party service providers engaged by Us, for the purpose of data analytics or for the purpose of storage, improving the services (including product enhancements) and to help Us serve you better. Provided that affiliate, group entity and third-party service provider (as may be applicable) with whom the information is shared will be required, on best efforts basis, to comply with the same standards as applicable to Us in relation to maintaining the security of the information.
By using the Platform, You hereby expressly agree and grant consent to the collection, use and storage of your information by Us. We reserve the right to share, disclose and transfer information collected hereunder with Our affiliates and group entities. In the event We sell or transfer all or a portion of Our business assets, consumer information may be one of the business assets that is shared, disclosed or transferred as part of the transaction. You hereby expressly grant consent and permission to Us for disclosure and transfer of personal information for the same.
We may share information and data concerning usage of the Services and participation in the Contests with Our commercial partners for the purpose of facilitating user engagement, for marketing and promotional purposes and other related purposes.
To improve the effectiveness and usability of the Platform for our Users, We use “cookies”, or such similar electronic tools to collect information to assign each visitor a unique random number as a User Identification (User ID) to understand the Use’’s individual interests using the identified device. Unless the User voluntarily identifies himself/herself (e.g., through registration), We have no way of knowing who the User is, even if we assign a cookie to the User’s device. The only information a cookie can contain is information supplied by the User. A cookie cannot read data off the User’s device hard drive. Our advertisers may also assign their own cookies to the User’s device (if the User clicks on their ad banners), a process that We do not control.
Our web servers automatically collect limited information about User’s device connection to the Internet, including User’s IP address, when the User(s) uses the Platform (User’s IP address is a number that lets devices attached to the Internet know where to send data to the User — such as the web pages viewed by the User). The User’s IP address does not identify the User personally. We use this information to deliver our web pages to User(s) upon request, to tailor our Platform to the interests of Our User(s), to measure traffic within the Platform and let advertisers know the geographic locations from where Our visitors come.
All information gathered on Our Platform is securely stored within a controlled database. The database is stored on servers secured behind a firewall; access to such servers being password-protected and strictly limited based on need-to-know basis. However, we understand that as effective as Our security measures are, no security system is impenetrable. Thus, We cannot guarantee the security of Our database, nor can We guarantee that the information You supply will not be intercepted while being transmitted to Us over the Internet. Further, any information You include in a posting to the discussion areas will be available to anyone with internet access. By using the Platform, you understand and agree that Your information may be used in or transferred to countries other than India.
Several deceptive emails, websites, blogs, etc., claiming to be from or associated with Our Platform may or are circulating online (“Deceptive Communication”). Such Deceptive Communication may include our logo, photos, links, content or other information. Some Deceptive Communication may call the User(s) requesting the User(s) to provide login name, password etc. or inform the User(s) that the User(s) has won a prize/ gift or provide a method to commit an illegal/ unauthorized act or deed or request detailed personal information or a payment of some kind. The sources and contents of these Deceptive Communications and accompanying materials are in no way associated with Us. For your own protection, we strongly recommend not responding to such deceptive communication without verifying its genuineness. You agree that We shall not be liable for any loss, damage and harm that You may suffer by relying and/or acting upon such Deceptive Communications.
Except, as provided for the purpose of verification, as set out under the Terms, We and/or Our employees will not contact You to divulge your SPI.
Your personal information may be retained and may continue to be used until (i) the relevant purposes for the use of Your personal information described in this Privacy Policy are no longer applicable; and (ii) We are no longer required by applicable law, regulations, contractual obligations or legitimate business purposes to retain Your personal information and the retention of Your personal information is not required for the establishment, exercise or defense of any legal claim.
User(s) are entitled to request that We delete their accounts and their personal information by sending an email with their written request
We will do our best to respond promptly and in any event, within one month of the following:
Our receipt of Your written request; or Our receipt of any further information We may ask you to provide to enable Us to comply with Your request, whichever is later.
As an alternative to account deletion, by writing to [email protected], You also have the option to request either.
The suspension of Your account, after which You will not be able to play paid contests on your User account but will continue to have access to other parts of the Platform; or You will be temporarily deactivated from the Platform, and you will no longer be able to log in. However, you can request reactivation of your account with all your account data.
If you permanently deactivate your account, you will lose access to the Platform and the Services, including any User data and personal information associated with Your account. User(s) may request for account restoration within six (6) months from the date of notification of account deletion by writing to Us
When you request deletion of your data, we follow a deletion process that ensures that your data is safely and completely removed from our servers or retained only in anonymised form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you request deletion and when copies are deleted from our active and backup systems.
By visiting this Platform, you agree that the laws of the Republic of India, without regard to its conflict of laws principles, govern this Privacy Policy, and any dispute arising in respect hereof shall be subject to and governed by the dispute resolution process set out in the Terms.
Any questions or clarifications with respect to this Privacy Policy or any complaints, comments, concerns or feedback can be sent to Us at: [email protected] or by normal/physical mail addressed to:
Kind attention:
Email : [email protected]
Phone : +91 7709376326